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Warehouse Associate


Job description

Local machining and tooling company seeking out 1st shift Warehouse Associates!

**Must be able to travel to Agawam, MA for an interview**

Warehouse Associate Duties:

  • Ensures a safe working environment by keeping work areas orderly and clear of hazards.
  • Receive incoming product and packages via UPS and truck shipments.
  • Label and put-away inbound inventory to bin locations and bulk shelving.
  • Performs bin maintenance and cycle counts as necessary to maintain RIC inventory accuracy.
  • Review vendor packaging and label bin location to help others identify Unit of Measure issues to prevent pulling errors.
  • Pull orders to support called in customer pick-ups, UPS and truck shipments.
  • Process and input information in company-based computer system which include Freighting completed packages for UPS and truck shipments.
  • Operate basic warehouse vehicles. (i.e., electric pallet jack and/or forklift)
  • Submit verbal or email requests to supervisor to order supplies and product to ensure continued R.I.C. operations are maintained to service customer orders.
  • Provide customer service to internal associates and customers using all tools available including, but not limited to, phone, email and the Internet.
  • Provide face to face customer service to called in customer orders, in accordance with company standards to ensure customer satisfaction, account retention and revenue generation.
  • Submit Purchase Orders to vendors thru company-based computer system.
  • Contact vendors via direct calls or emails to confirm acknowledgements and deliver status of a PO, discrepancies to quantities or damaged shipments.
  • Participation in special projects and performs additional duties as required.

Warehouse Associate Additional Information:

  • Shift: 8am-5pm
  • Pay: $15.00/hour increases to $16 after 2 weeks

Please submit resume or call (413) 786-9941 for more details.