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Call Center Representative

Job description

Local transportation company is seeking experienced Call Center Representatives for their Springfield location!

CSR Duties:

  • Candidates will be working in a high volume call center
  • Answer incoming customer service calls regarding bus routes and other transit related inquiries
  • Qualified candidates must have excellent verbal and written communication skills
  • Previous transit experience is preferred
  • Basic computer knowledge is required

Job Requirements:

  • Be able to work in a fast paced environment
  • Be able to take direction and multitask
  • Have great customer service and phone skills
  • Bi-lingual (English & Spanish) preferred
  • Knowledge of the PVTA

Additional Information:

  • 1st Shift: 9AM-5PM Monday through Friday
  • $19.00/hour

For more information or to schedule an interview please call 413-786-9941!