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Customer Support Specialist (Athol, MA)

A well established tool manufacturing company in Athol is looking for a Customer Support Specialist to manage client accounts. In this position, you will address customer concerns, enter orders, quote customers, expedite information, and collaborate amongst internal departments.

We need a pleasant, goal-driven person with excellent phone communication skills. The primary function of our sales account representatives are to provide the best care to our customers in creating orders and solving all discrepancies. Ideal candidates must have prior experience in an account representative or other sales role., be proficient in Microsoft Office and have excellent multitasking and communication skills.

Schedule: Monday-Friday 8:00am-5:00pm

Pay: Starting at $15/hr