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CSR / Equipment Distribution (Greenfield, MA)

A leading specialty distributor and manufacturers’ representative of water and thermal energy solutions in the Northeast. We are seeking a qualified individual to join our team in Greenfield, MA. This individual will work alongside a team of high-energy professionals dedicated to values of Integrity, Teamwork, Excellence, Innovation, and Kindness.

We are looking for an energetic, driven team player to join our team as a key member of the logistics team responsible for warehouse responsibilities.

Key Responsibilities:

  • Provide outstanding service to our customers and support the needs of our outside sales team
  • Interact with customers over the phone and at the counter
  • Assist with equipment selection, sizing, and estimating based on customer needs.
  • Provide pricing proposals and prepare quotations for customers
  • Pick and pull merchandise as needed from warehouse
  • Occasionally make deliveries to customers as needed.

Requirements:

  • Experience in one or more of the following industries: groundwater, plumbing, hydronic heating, thermal systems, water treatment, sump/ sewage
  • Excellent verbal and written skills
  • Strong attention to detail
  • Ability to effectively operate a computer and ERP system
  • Strong organizational and time management skills
  • Ability to prioritize tasks and remain effective in a dynamic environment