Job description
Local transportation company is seeking experienced Call Center Representatives for their Springfield location!
CSR Duties:
- Candidates will be working in a high volume call center
- Answer incoming customer service calls regarding bus routes and other transit related inquiries
- Qualified candidates must have excellent verbal and written communication skills
- Previous transit experience is preferred
- Basic computer knowledge is required
Job Requirements:
- Be able to work in a fast paced environment
- Be able to take direction and multitask
- Have great customer service and phone skills
- Bi-lingual (English & Spanish) preferred
- Knowledge of the PVTA
Additional Information:
- 1st Shift: 9AM-5PM Monday through Friday
- $19.00/hour
For more information or to schedule an interview please call 413-786-9941!
Job Type: Full-time
Pay: $19.00 per hour
Job Location: Springfield, MA